Visa services that start with an honest conversation — work, partnership, study, residence, and the messy cases most offices will not touch.

Licensed New Zealand Immigration Adviser in Auckland

Jagjeet Singh Sidhu, Full Licence 201400260. Twelve years advising from Papatoetoe. Before that, five years inside Immigration New Zealand reading the same files INZ officers still read.

Our Services

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About Us

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New Zealand visa services without the runaround

Most people who ring this office are not looking for a slogan. They have a job offer that does not quite match the ANZSCO code. A partner file INZ has already questioned. A student visa that expires in six weeks. Or a relative who has been unlawful for years and is too frightened to walk into a government building.

Immigration Matters is a licensed practice in Papatoetoe, not a call centre and not an offshore “agent”. Jag Sidhu holds a full Immigration Advisers Authority licence. He migrated here himself in 2003, worked as an Immigration New Zealand documentation officer from 2009 to 2014, then opened this office so families in South Auckland — and clients still overseas — could get advice from someone who has sat on both sides of the file.

If your situation is straightforward, we will tell you that and keep the fee honest. If it is not, we will say so before you pay for an application that should never be lodged.

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    Tell us where you stand. We will tell you what is possible.

    A short note is enough. You do not need a perfect timeline before the first call.

    Are you in New Zealand or overseas?

    What are you looking at?

    Why a licensed adviser — and why this one

    A New Zealand immigration adviser who has processed files, not just filed them

    Under the Immigration Advisers Licensing Act, only a licensed adviser or an exempt person (usually a practising lawyer) may give immigration advice. Friends, travel agents, and Facebook page “consultants” are not a workaround. If they get it wrong, you carry the refusal — and sometimes a ban.

    Jagjeet Singh Sidhu (IAA licence 201400260) has held a full licence since 2 May 2014. He completed the Level 7 Graduate Certificate in New Zealand Immigration Advice and holds a Master of Commerce. Before licensing he spent eight years with India’s Central Bureau of Investigation, then five years inside INZ. That combination matters on the files that stall: he knows how an officer reads a job description, a relationship timeline, or a Section 61 letter, because he used to be the person opening the envelope.

    The practice is Immigration Matters NZ Limited. Consultations are in person at 137 Kolmar Road, Papatoetoe, or by phone and video if you are in Wellington, Christchurch, Punjab, Manila, Suva or anywhere else INZ accepts applications from.

    Why Choose New Zeland When Migrating?

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    Balanced lifestyle

    New Zealanders enjoy a healthy work life balance - some say the best in the world.

    Safe & secure

    Explore the everyday peace of mind we enjoy here in New Zealand.

    Clean & beautiful

    Explore the natural beauty that makes New Zealand such a lovely place to live.

    Family friendly

    See why so many Kiwis return home when it’s time to start a family.

    Visa services

    Visa services in Auckland — and for clients applying from overseas
    Every file starts with the same question: which instruction actually fits this person, on today’s operational manual, not last year’s blog post. Policy moved again in 2026. If your adviser is still talking about the old six-point SMC as if nothing changed on 24 August, find another adviser.

    Work visas, AEWV and job changes

    The Accredited Employer Work Visa is now the main door into skilled work. The job check, the wage threshold, the ANZSCO match and the employer’s accreditation all have to line up. We prepare the worker’s application, Variations of Conditions when you change roles, and the supporting material INZ asks for when the job title on the contract does not look like the job title in the manual.

    Skilled Migrant, Green List and residence

    Residence is where people lose years by picking the wrong lane. From August 2026 the Skilled Migrant Category is no longer one points pathway. There is a points route, a skilled work experience route, and a trades and technician route, sitting alongside Green List Straight to Residence and Work to Residence. We map your occupation, wage, New Zealand work time and qualifications against the current lists — including red and amber occupations — before anyone pays an EOI fee.

    Partnership and family

    INZ does not grant a partner visa because you are in love. It grants one when the evidence shows a genuine and stable relationship, usually with a shared life that can be documented. We build that bundle for Partner Work Visas, residence on partnership grounds, culturally arranged marriage applications, and the follow-up when an officer sends a PPI letter questioning the timeline.

    Student and post-study work

    A student visa is not just an offer letter and a fee receipt. INZ looks at funds, genuine intent, and whether the course makes sense next to your work history. When study ends, the post-study work visa is the bridge — and a poorly chosen course can close residence later. We say that before you enrol, not after.

    Visitor visas

    Parents, siblings, and short-term business visitors still get declined when the bona fide story is thin or the sponsor’s documents are incomplete. We prepare visitor applications that answer the questions INZ actually asks: why now, why this length of stay, and what ties take you home.

    Declines, unlawful status, Section 61 and IPT appeals

    This is a large part of the work, and it is the part template websites usually bury. If you are unlawful, a standard visa form will not be accepted. Section 61 of the Immigration Act 2009 is a request, not a right. We also lodge Immigration and Protection Tribunal appeals, respond to Potentially Prejudicial Information letters, and prepare Ministerial or special direction requests where the facts support it. No honest adviser can promise a grant. What we can do is put the strongest lawful case in front of the decision-maker.

    How a Visa file actually moves

    Four steps of NZ Visa Process

    • Assessment. We read your history against current INZ instructions — not against a brochure. You leave that conversation knowing whether to apply, wait, change jobs, or not spend the money.
    • Evidence plan. You get a checklist written for your file, not a generic PDF. Missing pages and vague employment letters are what create RFIs. We try to kill those before lodgement.
    • Lodgement. The practice lodges as your licensed representative. INZ writes to us. You are not left refreshing an online account at midnight wondering what a PPI letter means.
    • Until the decision. If INZ asks questions, we answer them. If the decision is wrong and there is a live appeal right, we talk through that next, with timeframes attached.

    FAQs

    Questions people ask before they book

    • • Do I need a New Zealand immigration adviser, or can I lodge this myself?
      You can lodge yourself. Plenty of clean visitor and straightforward work files succeed that way. Hire an adviser when the occupation mapping is arguable, the relationship evidence is thin, there is a previous decline, character or health has been raised, or you simply cannot afford a refusal on your record. A licensed adviser is also the person INZ will deal with when a Request for Information lands.
    •  
    • • How do I check that Jag Sidhu is licensed?
      Search the Immigration Advisers Authority public register for Jagjeet Singh Sidhu, licence 201400260. If a person offering “visa help” does not appear on that register and is not a lawyer, they are not allowed to give you immigration advice.
    •  
    • • Can you help if I am unlawful or my visa was declined?
      Yes. Those files are a core part of the practice — Section 61 requests, reconsideration where it is still available, and appeals to the Immigration and Protection Tribunal. Time limits on appeals are short. Do not wait for a friend to “ask around”.
    •  
    • • Do you only work with clients in Auckland?
      The office is in Papatoetoe and in-person meetings are by appointment there. We act for people across New Zealand and for applicants still overseas. Phone and video consultations are normal.
    •  
    • • What will the first appointment cost and how long does it take?
      Book the assessment and we will confirm the current consultation fee before you come in. Bring what you already have: passports, the last INZ letter, the job offer or relationship evidence. An hour is usually enough to know whether there is a pathway.
    •  
    • • Has the Skilled Migrant Category changed again?
      Yes. On 24 August 2026 INZ opened additional SMC routes and updated wage and qualification settings. Green List pathways still sit alongside SMC. If someone quotes you residence advice from 2024, treat it as out of date until it is checked against the current operational manual.

    Our One & Only Priority Is The Customer Satisfaction

    Enquire Now or Call On : 029 770 7979

    Our Clients Testimonials

    Karmi DhillonKarmi Dhillon
    22:16 08 Apr 24
    nirmaljit kaurnirmaljit kaur
    07:16 05 Apr 24
    Immigration matters Nz are reliable, honest and operate with integrity.I recommend them to anyone who is looking for genuine immigration advisor to assist them in their visa application process.Tina takes care to answer any questions i may have, and provides me with all the information for visa application requirements. Before them I had bad experience with Trusthaven immigration who have been wasted my time after paying them half fee also. Thank god I contact immigration matters through my best friend Ramandeep who referred me to them. My sister got visitor visa within a week of applying visa.Thank you so much .
    Pandeep PalPandeep Pal
    07:24 04 Apr 24
    I got my work visa today from immigration matters. Iam thankful to them for their efforts. Very genuine person they are
    Manpreet kaurManpreet kaur
    02:25 02 Apr 24
    Karamjeet KaurKaramjeet Kaur
    00:41 02 Apr 24
    Sushil SainiSushil Saini
    23:44 24 Mar 24
    One of the nice, genuine immigration consultant in Auckland. I applied my wife student visa and our dependent visa(me and my daughter )with the help of Mr. Jagjeet Singh Sidhu &Team and we got our visas within the required time.I advise everyone who want any help in their visas, please visit his office . Again, thank you so much Sidhu sir and team for all your great efforts.
    Harman ArkHarman Ark
    00:28 08 Mar 24
    "🌟🌟🌟🌟🌟I highly recommend the immigration matters for immigration advise and visa applications, in Papatoetoe! I've been using their services since 2014, and they have consistently exceeded my expectations. Their expertise and dedication have been invaluable in navigating the complex immigration process. They have a deep understanding of the legal requirements and have always provided me with accurate and up-to-date information. Their professionalism and attention to detail have made the entire process smooth and stress-free. I am grateful for their support and would not hesitate to recommend them to anyone seeking immigration assistance. Thank you for everything! Special Thnks to whole team "harjeet kaur
    Mac KrishnaMac Krishna
    06:00 12 Dec 23
    I highly recommend IMMIGRATION MATTERS to people seeking support in filing there all Visa related applications for New Zealand.The organisation and staff members are well experienced and provided best advice towards my application and filing process.Whatever your need may be in relation to NZ Immigration.Immigration Matters is your one stop.
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